How to Wear BrainBit Flex & Headband and Get Good Signal Quality

[Laurie Geenen]

Can't get good signal quality to start your Session? Is Dive interrupting your Session because of poor signal?
The top reasons for struggling to get a good EEG signal are:

1. Not waiting for the sensors to warm up against your skin. 
   
2. Too much movement or tension in your muscles.
   
3. Not wearing the device snugly. 
   
4. Sensors aren't making good contact with your scalp or skin. 
   

If you're having trouble getting good signal quality we recommend contacting your care provider to set up a Live Session to troubleshoot the cause of the poor signal. 

Tip Sheets

We created these tip sheets as a quick reference for what to try with your Flex or BrainBit Headband. Try these tips to get a good fit and help get green signal quality indicators. Note that there isn't one correct way to get good contact; it will depend on hair type and head shape.

• DIVE by Divergence tips for signal quality (BrainBit Flexes)
  
• DIVE by Divergence tips for signal quality (BrainBit Headbands)
  

Here's a look at what's inside:

• Getting comfortable for your Session or Assessment.
  
• Relaxing and releasing tension.
  
• How to clean the sensors.
  
• Checking the fit of the Flex or Headband.
  
• Getting the sensors through your hair.
  
• Using water to help with sensor connectivity.
  

Tips from BrainBit:
This video references the BrainBit Headband, but most of the tips are also applicable to the Flex:

FAQs

Can I use anything other than water or alcohol with my BrainBit device?
BrainBit doesn't recommend using anything other than water or alcohol. 

• Water can be used to improve sensor connectivity and alcohol can be used to clean the sensors or your skin (like your forehead for the BrainBit Headband).
  
• Anything other than water or alcohol may damage the electrodes (including saline or gel from a wet EEG system).
  

How do I apply water to improve sensor connectivity?

• If using the Brainbit Headband, remove the foam pads on the sensors
  
• Use a spray bottle or dropper to wet the hair and scalp where the sensor sits.
  
• Don’t use saline or other liquids.  
  
• Don't put water directly on the sensor; it could malfunction if it gets too wet.
  

Care providers: this post will help you troubleshoot signal quality issues with your clients. 

If you need more help with your BrainBit device you can contact BrainBit at support@brainbit.com. 

Device-specific Instructions

• BrainBit Flex
  
• BrainBit Headband
  

[Laurie Geenen]

How to Wear a BrainBit Flex:
Note: in our experience, getting the BrainBit Flex set up and on your head is easy without a second person. Most clients can get going with the device on their own.

Can't get good signal quality with your Flex? 

• Try the steps in the DIVE by Divergence tips for signal quality (BrainBit Flexes) tip sheet. 
  
• If you've tried all of the steps in the tip sheet contact your care provider to have a Live Session to diagnose why you're having trouble getting green signal quality indicators. 
  

Are your Sessions being interrupted for poor signal quality or is your feedback unresponsive? 
Signal quality issues can happen at the start of a Session (you can't get a good enough signal to start a Session) or once the Session has started, affecting feedback. For the Flex the cause of poor signal quality during a Session is usually from noise, movement muscle or heartbeat artifacts, or interference. 

The fastest way to resolve this issue is to contact your care provider to have a Live Session. Your care provider can see your EEG signal in real-time and help you adjust your device. 

[Laurie Geenen]

How to Wear a BrainBit Headband:

Can't get good signal quality with your Headband? 

• Try the steps in the DIVE by Divergence tips for signal quality (BrainBit Headbands) tip sheet. 
  
• If you've tried all of the steps in the tip sheet contact your care provider to have a Live Session to diagnose why you're having trouble getting green signal quality indicators.
  

Are your Sessions being interrupted for poor signal quality or is your feedback unresponsive?
Signal quality issues can happen at the start of a Session (you can't get a good enough signal to start a Session) or once the Session has started, affecting feedback. For the Flex the cause of poor signal quality during a Session is usually from noise, movement muscle or heartbeat artifacts, or interference. 

The fastest way to resolve this issue is to contact your care provider to have a Live Session. Your care provider can see your EEG signal in real-time and help you adjust your device.